Refund Policy


Last Updated: June 11, 2026

At Bally White Clothing, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund and return policy below.

  1. RETURN ELIGIBILITY

To be eligible for a return, items must:

• Be returned within 14 days of delivery

• Be unused, unworn, and in their original condition

• Include original tags and packaging where applicable

• Not show signs of wear, damage, or alteration

We reserve the right to refuse returns that do not meet these requirements.

  1. NON-RETURNABLE ITEMS

For hygiene and safety reasons, the following items cannot be returned:

• Undergarments

• Swimwear

• Socks

• Personal care items

• Clearance or final sale items

  1. DAMAGED OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

• Your order number

• A description of the issue

• Clear photos showing the problem

If approved, we will offer a replacement, store credit, or refund where appropriate.

  1. REFUNDS

Once your return has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method used for the purchase.

Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.

  1. ORDER CANCELLATIONS

Orders may be cancelled within 12 hours of purchase.

Once an order has entered processing or has been shipped, it can no longer be cancelled.

  1. RETURN SHIPPING COSTS

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Original shipping fees are non-refundable.

  1. LATE OR MISSING REFUNDS

If you have not received your refund after the stated processing period, please:

• Check your bank account again

• Contact your credit card provider

• Contact your bank

If you still have not received your refund, please contact us for assistance.

  1. CONTACT US

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Bally White Clothing

Website: www.ballywhiteclothing.com

Email: info@ballywhiteclothing.com

We appreciate your support and thank you for shopping with Bally White Clothing.