Refund Policy

 

At Bally White Clothing, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a return policy to help make your shopping experience better.

Returns

You may request a return within 30 days of receiving your order. To be eligible for a return, items must be:

* Unworn and unused
* In the original condition
* With original tags and packaging (if applicable)

Non-Returnable Items

Certain items cannot be returned, including:

* Items that have been worn, washed, or damaged
* Final sale items
* Gift cards

Return Process

To request a return, please contact us at:

Email: info@ballywhiteclothing.com

Please include your order number and the reason for your return. Our team will provide instructions on how to proceed.

Refunds

Once your return is received and inspected, we will notify you about the approval of your refund. Approved refunds will be processed back to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the item, and we will assist you with a replacement or refund.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Contact Us

For any return questions, please contact:

Email: info@ballywhiteclothing.com